Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you use Spin Samurai. We respect your privacy and aim to be clear about what data we hold, why we hold it and how you can manage it. This page applies to our services for users in the United Kingdom.

Types of data we collect

Personal data

When you register an account or verify your identity we may collect name, date of birth, address, email, phone number and identity documents where required for verification. We also record account credentials and account status information.

Technical data

We collect device information, IP address, browser and operating system details, cookies and similar tracking data to run and secure the service and to improve performance.

Transactional data

We keep records of deposits, withdrawals, payment method details (as required for processing), bets and play history, and communications with customer support.

How we use your information

We use your data to provide and manage your account, process payments, verify identity, detect and prevent fraud, comply with legal obligations and provide customer support. With your consent we may use contact details to send service messages or marketing communications - you can opt out of marketing at any time.

Data protection practices

We protect your information using technical and organisational measures such as encryption, access controls and regular security reviews. Access to personal data is limited to staff and third parties who need it to provide the service. While we take reasonable steps to secure data, no system can be guaranteed completely secure.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable core functionality, analyse site usage and show relevant content. Some cookies are essential for account access and payments; others support analytics and personalised content. You can manage cookie preferences in your browser or via the site cookie settings.

User rights

You have rights including access to the personal data we hold about you, correction of inaccurate data, deletion in certain circumstances, restriction or objection to processing and data portability where applicable. You may also withdraw any consent you have given for marketing at any time.

Access, correction and deletion

To exercise your rights contact our team. We will ask for information to verify your identity before responding. In some cases we may need to retain limited information for legal, regulatory or fraud-prevention reasons even after you close your account.

Information sharing and third parties

We share data with payment processors, identity and fraud-prevention providers, analytics and hosting providers and where required by law with regulators or law enforcement. We require these providers to protect your data and use it only for permitted purposes.

Privacy policy updates

We may update this policy from time to time. We will post any changes on this page and, where appropriate, notify you via the account or by message. If you have questions about privacy at SpinSamurai please contact [email protected].